Privacy Policy

NSR Motors ("NSR Motors," "we," "us," or "our") operates the website nsrmotors.co.in (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, browse our catalogue of motorcycle spare parts, or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1.1 Information We Collect

a) Information you provide to us:

• Name, email address, phone number, and billing/shipping address when you create an account, place an order, or contact us
• Payment information (processed securely by our third-party payment gateway; NSR Motors does not store your full card, UPI, or net-banking credentials on our servers)
• Order details, including the bike make/model and part numbers you search for or purchase
• Any information you submit through contact forms, WhatsApp enquiries, product reviews, or customer support communication

b) Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages viewed, time spent on the Site, referring URLs, and clickstream data
• Cookies and similar tracking technologies (see Section 1.5 below)

c) Information from third parties:

• Data from our e-commerce platform provider (Shopify), payment gateways, shipping/logistics partners, and analytics or advertising services (e.g., Google Analytics, Meta/Facebook Pixel), where applicable

1.2 How We Use Your Information

We use the information we collect to:

• Process, fulfil, and deliver your orders (including verifying part compatibility with your bike model)
• Communicate with you about your orders, account, offers, and customer support queries
• Send order confirmations, shipping updates, and (with your consent) promotional emails/SMS/WhatsApp messages
• Improve our website, product catalogue, and customer experience
• Detect and prevent fraud, unauthorized transactions, and abuse of our services
• Comply with applicable legal and tax obligations under Indian law

1.3 Sharing of Information

We do not sell your personal information. We may share your information with:

• Logistics and courier partners, to deliver your orders
• Payment gateway providers, to process transactions securely
• Our e-commerce platform (Shopify Inc.) and related service providers who host and operate the Site
• Analytics and marketing tools, in aggregated or anonymized form where possible
• Government authorities or law enforcement, where required to comply with a legal obligation, court order, or to protect our rights

1.4 Data Security

We implement reasonable technical and organizational safeguards — including SSL encryption at checkout and secure payment gateways — to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1.5 Cookies

Our Site uses cookies and similar technologies to remember your cart, preferences, and login session, and to analyze site traffic. You can control or disable cookies through your browser settings; however, some features of the Site (such as the shopping cart) may not function properly without them.

1.6 Your Rights

You may, at any time:

• Request access to, or a copy of, the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and associated personal data, subject to our legal obligations (e.g., invoicing and tax records)
• Opt out of marketing emails/SMS/WhatsApp messages by clicking "unsubscribe" or contacting us directly

To exercise these rights, email us at ravindra71712@gmail.com.

1.7 Data Retention

We retain your personal and order information for as long as necessary to fulfil the purposes described in this policy, including to comply with accounting, tax, and legal record-keeping requirements under Indian law.

1.8 Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

1.9 Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, brand manufacturer pages). We are not responsible for the privacy practices of these external sites.

1.10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

1.11 Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, contact: